Agenda: 24 Hours to Shape the Future of Local Government Join senior leaders to tackle the sector’s biggest challenges - through collaboration, insight and innovation.

Heather Jameson, Editor of The MJ welcomes us into The MJ Future Forum, chairing the agenda for the day.

Find out abut the 2025 challenge here!

Mike Burton, Editorial Director of The MJ will introduce the event and chair the sessions of the day.

As citizens and communities increasingly interact with brands as consumers, their expectations continue to rise. How can local authorities keep up, and should they? Our panel will bring together Sophie Evans, Director of Customer Delivery at the Royal Borough of Kensington and a Partner from Gate One to explore how local authorities are enhancing customer experience for their citizens and communities. We'll delve into what local authorities can learn from the private sector to meet and exceed these growing expectations, including low cost, high impact strategies that can make a significant difference.

AI and data can play a significant part in unlocking opportunities and savings for local authorities. In this panel session, we speak about the benefits brought to Social Care in Essex, through a groundbreaking initiative, the Tribe Project. Tribe has delivered £6million of positive economic impact to the region, whilst also bringing increased choice and control to over a 1,000 local users of social care. The discussion will look at public sector integration and how through working closely with partners from the private sector, NHS and the local voluntary sector, councils can deliver social value, economic development and improved community outcomes and whilst also addressing positively one of the major challenges facing UK public service